FEEDBACK FORM

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Facilities

Infinity Pool


Tennis Courts


Changing Room


Accommodation

Room No.
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Period of Stay
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Food & Beverages

Which F&B outlet did you last visit?

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Marina

ONE15 Luxury Yachting

Spa Rael

Fitness Centre

Recreation

Catering Sales

Additional Suggestions / Comments

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Staff

Are there any staff that provided exceptional service whom you would like to commend?
Name(s)
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Comments
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Member’s / Guest’s Particulars

Name *
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Membership No.
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Email *
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Date
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Cleanliness
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Maintenance
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Pool attendant
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Lounge chairs/ umbrellas
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Pool temperature
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Aquatic lessons
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Cleanliness
Invalid Input

Maintenance
Invalid Input

Lighting
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Tennis coach
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Equipment rental
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Cleanliness
Invalid Input

Maintenance
Invalid Input

Showers
Invalid Input

Toiletries
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Sauna
Invalid Input

Lockers
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Frontdesk reception
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Reservation
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Check-in/ check-out
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Bill accuracy
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Room service
Invalid Input

Housekeeping services
Invalid Input

Décor and furnishings
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In-room Amenities
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Internet access
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Transport arrangements
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Security
Invalid Input

Wait staff
Invalid Input

Service promptness
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Reservation
Invalid Input

Overall experience
Invalid Input

Menu selection
Invalid Input

Waiting time
Invalid Input

F&B quality
Invalid Input

Presentation
Invalid Input

Ambience, décor and lighting
Invalid Input

Bill accuracy
Invalid Input

Service staff
Invalid Input

Service quality
Invalid Input

Staff knowledge
Invalid Input

Safety and security
Invalid Input

Dock conditions
Invalid Input

Drystack
Invalid Input

Courses (PPCDL etc.)
Invalid Input

Internet access
Invalid Input

Sales service
Invalid Input

Staff knowledge
Invalid Input

Booking process
Invalid Input

Crew service
Invalid Input

Crew knowledge
Invalid Input

Range of charter destinations
Invalid Input

Presentation of yacht
Invalid Input

Fleet (range of yachts)
Invalid Input

F&B quality
Invalid Input

Transport arrangements
Invalid Input

Operation hours
Invalid Input

Staff service
Invalid Input

Staff knowledge
Invalid Input

Accuracy of reservation
Invalid Input

Promptness of reservation
Invalid Input

Range of spa products
Invalid Input

Operation hours
Invalid Input

Lockers and changing rooms
Invalid Input

Staff service
Invalid Input

Staff knowledge
Invalid Input

Staff responsiveness
Invalid Input

Equipment
Invalid Input

Wait to use the equipment
Invalid Input

Range of classes/ programmes
Invalid Input

Scheduling of classes/ programmes
Invalid Input

Fitness products
Invalid Input

Operation hours
Invalid Input

Staff service
Invalid Input

Staff knowledge
Invalid Input

Promptness of registration
Invalid Input

Accuracy of registration
Invalid Input

Range of activities
Invalid Input

Scheduling of activities
Invalid Input

Facilitation of activities
Invalid Input

Range of rental items
Invalid Input

Maintenance of rental items
Invalid Input

Maintenance of kids’ playroom
Invalid Input

Operation hours of kids’ playroom
Invalid Input

Service staff
Invalid Input

Staff knowledge
Invalid Input

Booking process
Invalid Input

Set up and logistics
Invalid Input

Venue
Invalid Input

Amenities
Invalid Input

Food quality
Invalid Input

Beverage quality
Invalid Input

FEEDBACK FORM

* Indicates required fields

Facilities

Infinity Pool


Cleanliness
Invalid Input

Maintenance
Invalid Input

Pool attendant
Invalid Input

Lounge chairs/ umbrellas
Invalid Input

Pool temperature
Invalid Input

Aquatic lessons
Invalid Input

Tennis Courts


Cleanliness
Invalid Input

Maintenance
Invalid Input

Lighting
Invalid Input

Tennis coach
Invalid Input

Equipment rental
Invalid Input

Changing Room


Cleanliness
Invalid Input

Maintenance
Invalid Input

Showers
Invalid Input

Toiletries
Invalid Input

Sauna
Invalid Input

Lockers
Invalid Input

Accommodation

Room No.
Invalid Input

Period of Stay
Invalid Input  to  Invalid Input

Frontdesk reception
Invalid Input

Reservation
Invalid Input

Check-in/ check-out
Invalid Input

Bill accuracy
Invalid Input

Room service
Invalid Input

Housekeeping services
Invalid Input

Décor and furnishings
Invalid Input

In-room Amenities
Invalid Input

Internet access
Invalid Input

Transport arrangements
Invalid Input

Security
Invalid Input

Food & Beverages

Which F&B outlet did you last visit?

Invalid Input

Wait staff
Invalid Input

Service promptness
Invalid Input

Reservation
Invalid Input

Overall experience
Invalid Input

Menu selection
Invalid Input

Waiting time
Invalid Input

F&B quality
Invalid Input

Presentation
Invalid Input

Ambience, décor and lighting
Invalid Input

Bill accuracy
Invalid Input

Marina

Service staff
Invalid Input

Service quality
Invalid Input

Staff knowledge
Invalid Input

Safety and security
Invalid Input

Dock conditions
Invalid Input

Drystack
Invalid Input

Courses (PPCDL etc.)
Invalid Input

Internet access
Invalid Input

ONE15 Luxury Yachting

Sales service
Invalid Input

Staff knowledge
Invalid Input

Booking process
Invalid Input

Crew service
Invalid Input

Crew knowledge
Invalid Input

Range of charter destinations
Invalid Input

Presentation of yacht
Invalid Input

Fleet (range of yachts)
Invalid Input

F&B quality
Invalid Input

Transport arrangements
Invalid Input

Spa Rael

Operation hours
Invalid Input

Staff service
Invalid Input

Staff knowledge
Invalid Input

Accuracy of reservation
Invalid Input

Promptness of reservation
Invalid Input

Range of spa products
Invalid Input

Fitness Centre

Operation hours
Invalid Input

Lockers and changing rooms
Invalid Input

Staff service
Invalid Input

Staff knowledge
Invalid Input

Staff responsiveness
Invalid Input

Equipment
Invalid Input

Wait to use the equipment
Invalid Input

Range of classes/ programmes
Invalid Input

Scheduling of classes/ programmes
Invalid Input

Fitness products
Invalid Input

Recreation

Operation hours
Invalid Input

Staff service
Invalid Input

Staff knowledge
Invalid Input

Promptness of registration
Invalid Input

Accuracy of registration
Invalid Input

Range of activities
Invalid Input

Scheduling of activities
Invalid Input

Facilitation of activities
Invalid Input

Range of rental items
Invalid Input

Maintenance of rental items
Invalid Input

Maintenance of kids’ playroom
Invalid Input

Operation hours of kids’ playroom
Invalid Input

Catering Sales

Service staff
Invalid Input

Staff knowledge
Invalid Input

Booking process
Invalid Input

Set up and logistics
Invalid Input

Venue
Invalid Input

Amenities
Invalid Input

Food quality
Invalid Input

Beverage quality
Invalid Input

Additional Suggestions / Comments

Invalid Input

Staff

Are there any staff that provided exceptional service whom you would like to commend?
Name(s)
Invalid Input

Comments
Invalid Input

Member’s / Guest’s Particulars

Name *
Invalid Input

Membership No.
Invalid Input

Email *
Invalid Input

Date
Invalid Input